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Know What You Agree To Before You Start

These Terms & Conditions set out the rules that apply when you open and use a bd345 account — from how deposits via JazzCash, Easypaisa, and Raast are processed, to how disputes are handled and what happens if an account is flagged.

Account RulesPayment TermsDispute ProcessAccount EligibilityRaast & Wallet Use
bd345 Know What You Agree To Before You Start
HOW WE OPERATE

What We Do to Keep Your Account Secure

Account Verification

We verify your identity during registration and again when a withdrawal is requested. You will receive an OTP to your registered mobile number as part of that step — keep your number current.

Payment Data Handling

Your JazzCash, Easypaisa, and Raast wallet details are used only to process your transactions. We do not store full wallet credentials and we do not share them with third parties beyond the payment rail itself.

Session Security

Each login session is protected by an OTP sent to your registered number. If you notice a session you did not start, use the account security page to end active sessions and change your PIN immediately.

Dispute Resolution

If a JazzCash or Easypaisa deposit does not reflect in your balance within the expected window, raise it through live chat with your transaction reference. We will cross-check with the payment provider and resolve it in writing.

REACH OUR TEAM

Contact Us About These Terms

Live Chat Open the chat icon in your account dashboard to reach a support agent directly. This is the quickest path for questions about a specific clause or a payment dispute.
Email Support Send a detailed query to our support address. Include your registered mobile number and the transaction reference for any JazzCash, Easypaisa, or Raast payment in question.
Account Help Centre Log into your bd345 account and visit the Help section for written answers on withdrawal holds, account verification steps, and terms-related FAQs.

Questions About Your Terms and Account Rights

Yes. The terms cover every payment method on the platform — JazzCash, Easypaisa, Raast, Bank Transfer, and Debit Card. Each transaction is subject to these terms from the moment you confirm the transfer.

No. We notify you before any change takes effect, via your registered email or a notice in your account dashboard. Continuing to use your account after that date means you accept the revised terms.

If your account is suspended during a review, your balance is held and not forfeited. Once the review concludes, funds are returned or processed according to the outcome of that review.

Contact support via live chat and provide your wallet transaction reference — the one your JazzCash or Easypaisa app generated. We log it, contact the payment provider, and reply in writing with the outcome.

You must be of legal age in your region and in a location where local law permits access to this service. It is your responsibility to confirm this before registering. We do not accept accounts where access is prohibited.

Send a written request to our support email from your registered address. We will confirm receipt, process the request in line with these terms, and close or export your data as instructed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.